Business India ×
Company Feature

Published on: March 31, 2022, 5:04 p.m.
Healthcare workers get skill enhancement from Hitachi India
  • Hitachi India’s skill enhancement programme

By Business India Editorial

At the point when the Covid-19 pandemic struck the world in 2020, there was much apprehension in terms of how India would address a crisis of this magnitude. One of the critical areas that needed immediate attention was the human capacity constraint amongst India’s healthcare workforce. 

According to an NSSO survey (2019), India had 20.6 healthcare workers for every 10,000 members of the population, as compared to a minimum threshold of 22.8 specialists suggested by the WHO. Moreover, as more healthcare workers could contract the virus, it would have placed further pressure on our health systems. Therefore, given their vulnerabilities, supporting health-care workers in their capability to respond to the pandemic became fundamental. 

To help in relieving and supporting healthcare workers in mitigating this threat, Hitachi India undertook an ambitious initiative entitled ‘Covid-19 Skill Enhancement Programme’ (CSEP) during December 2020-March 2021, to upskill and reskill 4,000 Covid-19 care-givers (doctors and nurses) across Maharashtra, Delhi and Karnataka. The programme contributed towards target 3.c of UN’s SDG framework – “substantially increase health financing and the recruitment, development, training and retention of the health workforce in developing countries, especially in the least developed countries and small island developing states”.

The objectives of the programme were three-fold: imparting essential training rapidly to the Covid-19 caregivers (doctors and nurses), as well as other medical and nursing professionals serving in non-Covid hospitals; bringing standardisation to the patient care delivery across the nation; and reducing the need for daily repeated training for new batches and save significant time for hospital administration and clinicians.

To deliver the programme viably, Hitachi India collaborated with PlexusMD, a leading learning and career development platform for doctors and medical staff. The course endeavoured to build capacity in critical areas, such as appropriate utilisation of PPEs, contamination counteraction, isolation, quarantine and treatment protocols, management of biomedical waste and managing mental health among other aspects.

The programme was delivered on Medcast, an e-learning platform developed by PlexusMD and consisted of 12 pre-recorded sessions that were specially curated for doctors and nurses. Each session was followed by a self-assessment for evaluating the viability and achievement of learning outcomes.

This online training programme for Covid-19 was co-designed with Hitachi’s inputs, considering the evolving necessities of the healthcare staff at the forefront, as well as aligning to pertinent guidelines issued by the ICMR (Indian Council of Medical Research) and MoHFW (Ministry of Health and Family Welfare), among others. As a result, the programme was certified by the Association of Physicians of India (API) and was recognised under their Continuing Medical Education (CME) requirements for ongoing training and upskilling. Additionally, in terms of outreach, various medical associations, such as Karnataka Medical Council and the respective state governments also partnered in the endeavour. 

The entire programme received positive response from doctors and nurses alike, who observed the course content significant and timely, delivered in an engaging manner. The course set a broader context around dealing with infectious diseases generally, which will have relevance even as Covid-19 becomes endemic in the coming months. The lessons, conventions and protocols discussed in the course were practically applied by the doctors and nurses.

This initiative is an illustrious testimony of how best CSRs can collaborate with social enterprises to achieve transformative change, crossing the compliance hurdle. Hitachi, through such initiatives, is helping build a healthy, prosperous society and contributing towards India’s healthcare system, by ensuring that each citizen can access quality healthcare. 

Don't miss this

Cover Feature

Adani’s biggest bet

Taking over Holcim’s prized assets in India, Adani has now got a headstart in cement

Special Report

A stitch in time?

India tries to avert a looming wheat crisis by suspending exports

Corporate Report

Rajratan’s global ambitions

Rajratan is looking to become a meaningful global player

Corporate Report

Commtel gets future-ready

Commtel is all geared up to commence its next growth phase

Our letter to you, once a week.
Register with The CSR Weekly for free!

Adani's biggest bet
Big Move
Season of Mergers

Corporate Report


Corporate Report




Social Responsibility

Company Feature

Classrooms go live, thanks to Airtel

Published on April 5, 2022, 11:25 a.m.

Despite the pandemic, Bharti Foundation has ensured that children are not deprived of learning opportunities


Collaborative excellence

Published on April 4, 2022, 8:53 p.m.

A policy perspective for meeting SDG-9 in low resource setting of developing economies


Innovation and infrastructure

Published on April 4, 2022, 8:10 p.m.

India is well-positioned to become a model of corporate sustainability


‘More for less’

Published on April 1, 2022, 10:12 p.m.

The merger of technology and SDGs – A game-changing win of the era

Climate Change


Carbon Clean gets a fillip

Published on May 17, 2022, 3:56 p.m.

US oil giant Chevron to invest $150m in London-based clean-tech firm


Hunger looms large in India

Published on May 17, 2022, 3:33 p.m.

The rise in average temperature is likely to impact agricultural production


Adani Group bags Ambuja Cements, ACC

Published on May 17, 2022, 3:13 p.m.

Adani Group bagging the deal is being seen as a major win for the conglomerate

Renewable Energy

Tata Power clinches 300 MW solar project

Published on May 17, 2022, 2:49 p.m.

The project worth Rs1,731crore is located in Rajasthan

Stay ahead of the times.
Register with The Climate Change Weekly for free!